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Cancel my%20both%20of%2002

S1u7z1a9n6n6e
Level 1: Joiner
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  • 4 Topics
  • 0 Solutions
Registered:

My name is miss Dawn Suzanne Harrison I white two months said I would like to cancel my contact and all my payment all together I had not use it last two months now all been paid up all together now

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Cleoriff
  • 106049 Posts
  • 790 Topics
  • 5416 Solutions
Registered:

Hi @S1u7z1a9n6n6e 

As you have more than one contract to cancel,

You need to call customer service.

Call 202 from your mobile or 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 3 of 3
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S1u7z1a9n6n6e
Level 1: Joiner
  • 5 Posts
  • 4 Topics
  • 0 Solutions
Registered:
I would like to cancel my contact details all together now
Message 2 of 3
107 Views

Cleoriff
  • 106049 Posts
  • 790 Topics
  • 5416 Solutions
Registered:

Hi @S1u7z1a9n6n6e 

As you have more than one contract to cancel,

You need to call customer service.

Call 202 from your mobile or 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 3 of 3
101 Views