Cancel insurance

DebbieD · ‎01-04-2020

Hi

I want to cancel the bolt on monthly insurance but I cant see how to do it?

Debbie

MI5 · ‎01-04-2020

Sorry, but you need to call customer service Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Stewarty · ‎01-04-2020

You cannot cancel your insurance at the moment I have been trying for the last week and the telephone system is not taking calls when you go through the automated service. Absolute disgrace, getting charged an additional £30 for nothing as I have instance through bank. Raging. They better back date it!

gmarkj · ‎01-04-2020

You can get through you'll just have to use a different option...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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