Solved: Re: Cancel extras

adrienneh · ‎06-08-2021

I didn’t ask for Disney channel and don’t want it. It’s a con when buying a new phone. Cancel now & refund me please. I’ve been with you for many many years. I also asked for a cap of £5 on my account and on xxxxxxxxxx, which hasn’t been done. I’m very unhappy with the service.

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MI5 · ‎06-08-2021

@adrienneh

How to cancel here Guide: Adding and removing O2 Extras (Click on "view in store")

You must have activated it at some point as it isn't forced on you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-08-2021

@adrienneh

How to cancel here Guide: Adding and removing O2 Extras (Click on "view in store")

You must have activated it at some point as it isn't forced on you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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