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adrienneh
Level 1: Joiner
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I didn’t ask for Disney channel and don’t want it. It’s a con when buying a new phone. Cancel now & refund me please. I’ve been with you for many many years. I also asked for a cap of £5 on my account and on xxxxxxxxxx, which hasn’t been done. I’m very unhappy with the service. 

 

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MI5
Level 94: Supreme
  • 126809 Posts
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Registered:

@adrienneh 

How to cancel here Guide: Adding and removing O2 Extras  (Click on "view in store")

You must have activated it at some point as it isn't forced on you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126809 Posts
  • 613 Topics
  • 21775 Solutions
Registered:

@adrienneh 

How to cancel here Guide: Adding and removing O2 Extras  (Click on "view in store")

You must have activated it at some point as it isn't forced on you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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