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Cancel Disney+

Deejay3
Level 1: Joiner
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on ‎12-12-2023 10:43

on ‎12-12-2023 10:43

I cancelled my complimentary 3-month Disney+ add-on but seem to have been charged for it this month. I cancelled well before the deadline so would like this item removed from my current bill. Please confirm this has been done. Many thanks  

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Enlli
Level 69: Guiding Light
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on ‎12-12-2023 10:45

on ‎12-12-2023 10:45

Guide here

Guide: Adding and removing O2 Extras  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎12-12-2023 11:10

on ‎12-12-2023 11:10

@Deejay3 

You need to ask O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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