Cancel Disney plus

[Anj1]

Hello, I am trying to cancel disney plus. The auto renew button does not allow me to switch to 'off' and i am unable to speak to someone about how to cancel/turn this extra off. any help is much appreciated! 

[Cleoriff]

@Anj1All info here Guide: Adding and removing O2 Extras (Try and use the website not your mobile. If it still doesn't work, contact O2 on any number in this guide Guide: Coronavirus Community Help and Support