Solved: Can't view my o2 account details

Sei · ‎13-03-2022

Got a new pay monthly iphone on o2 just a month ago and transferred from EE. Basically, I made a my o2 account but lost access to my email (old work email which I forgot the password for as I was always using face recognition/biometrics to login) which I used for that app and now I made a new email and registered for my o2 again using my number which I got from o2. The app doesn't recognize any services for my phone number and now I can't view my bills at all. I still have services from o2 though. HELP?

MI5 · ‎13-03-2022

@Sei

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-03-2022

@Sei

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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