Can’t use SIM for the code given

[ChazRuss]

Hello, I live abroad and have an outstanding bill to pay. When I enter my sim into my phone to get the code to log in to my O2 to pay my bill, I get no signal so therefore don’t get the message delivered for the code

any chance it can be changed to either a new number or I can just be given the code via email? 

thanks

charlie 

[pgn]

Try using Social Media for help from O2 CS, @ChazRuss - Twitter/X, Facebook and Instagram ways in the link just below. Good luck.

[Oxonian]

If you know how much the bill is for @ChazRuss, please see :-

Guide: How to Pay Your Bill (Airtime & Device Plans)