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Can’t use SIM for the code given

ChazRuss
Level 1: Joiner
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Hello, I live abroad and have an outstanding bill to pay. When I enter my sim into my phone to get the code to log in to my O2 to pay my bill, I get no signal so therefore don’t get the message delivered for the code

 

any chance it can be changed to either a new number or I can just be given the code via email? 

thanks

charlie 

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pgn
Level 76: Forum Legend
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Try using Social Media for help from O2 CS, @ChazRuss - Twitter/X, Facebook and Instagram ways in the link just below. Good luck.

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Oxonian
Level 32: Blockbuster         
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If you know how much the bill is for @ChazRuss, please see :-

 

Guide: How to Pay Your Bill (Contract) 

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