Can’t log in to my o2

[Hogarth]

Hello…I’m new to o2 as a customer buying headphones but not a mobile contract it won’t let me log into the app

[jonsie]

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

[gmarkj]

You can speak to the sales team using phone numbers in the guide below @Hogarth 

Guide: How to find help & contact O2 

The app is designed for people who have a mobile phone number with o2 - either PAYG or pay monthly.