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1 ACCEPTED SOLUTION
Accepted Solutions
- 124030 Posts
- 828 Topics
- 7503 Solutions
It can take 24-48hrs to get service back. Keep rebooting your phone.
As you are able to contact O2 then use any of the numbers in this guide Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
- 124030 Posts
- 828 Topics
- 7503 Solutions
It can take 24-48hrs to get service back. Keep rebooting your phone.
As you are able to contact O2 then use any of the numbers in this guide Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
