Can't call 02 to cancel because I am abroad

[JamesB2]

I'm trying to cancel my 02 contract (not keeping the 02 number) but I can't call 02 because I am abroad right now. Is there any way this can be done via email?

[TallTrees]

Hi there @JamesB2 

Welcome to the o2 Community forum 

You can use o2 customer services on social media 

Here

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

This is our guide to cancel contract

Guide: Cancelling Your Contract 

**There isn't an email now for customer services 

Guide here to contact o2 customer services 

Guide: How to find help & contact O2 

HOPE THIS HELPS YOU 😊

[Bambino]

@JamesB2 Download Skype to call the freephone number: Guide: A Guide to Skype 

Call +44800 902 0217 (Payment Management) or +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am UK time.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[MI5]

@JamesB2 

Free call from abroad from your O2 sim 

+44 7860 980 202