Myself and my husband were both O2 customers and I paid a joint bill for us for 2 sim cards . We are also Virgin Media customers.
In October I signed up to Volt and was paying for 3 sims instead of 2 as part of the Volt package (which made my virgin bill appear less but I was paying £25 to O2 instead of Virgin).
I was eventually able to transfer my number to the VOLT O2 sim after speaking to a very patient technician but it took my mobile number off the joint o2 account and set up a new one (with my email for virgin media rather than my 02 account) .So I cant access my own mobile number bills
However after many, many phone calls , I still cant access my bills . I can for my husband but not for myself.
I have tried registering or forgotten password many times and I get the same error message that the account is not activated . I have just rang again and they sent 2 verification emails again but they have still not arrived.
I am really frustrated as I can`t seem to get this sorted .
I have left this a month before ringing again today as the last man I spoke to was really angry
Please can anyone help ? I cant seem to find an email address as talking doesnt seem to be working ?
