Solved: Re: Can't access my account

Ollie15 · ‎15-03-2022

I can't access my O2 account

I can't make or receive calls

I can't make or receive text messages

I can't access the internet when not connected to wifi

It all worked before updating last night to the new operating system.

Please help.

MI5 · ‎15-03-2022

@Ollie15

Check this guide Guide: Is the network down for me or everyone?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-03-2022

@Ollie15

Check this guide Guide: Is the network down for me or everyone?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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