Can someone explain to me why I have a charge of £10.99 for things I have bought when I haven't.

[Billing234]

I have thia problem too but o2 can't tell me what the charge is for and I haven't got any active subscriptions on my phone. Furious.

[Cleoriff]

@Billing234 

Have you bought anything on Charge To Mobile?

Have you a spend cap?

Guide: Tips to avoid unexpected charges on your bill 

https://www.o2.co.uk/charge-to-mobile 

Guide: Spend Caps & Charge to Mobile on O2