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Can not activate my eSim using My O2

zeeniasohail
Level 1: Joiner
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on ‎04-11-2024 08:51 - last edited on ‎04-11-2024 22:59 by Moderator

on ‎04-11-2024 08:51 - last edited on ‎04-11-2024 22:59 by Moderator

I need to activate my eSim urgently. I purchased my contract for SIM yesterday and opted for eSIM for urgent needs. I can not sign in to My O2 App. It says wait for 48 hours.
My account id/email is ************* and the number given is ***********
Please help. I need this ready before I leave for college. Thanks.

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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on ‎04-11-2024 23:14

on ‎04-11-2024 23:14

@zeeniasohail 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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