cancel
Showing results for 
Search instead for 
Did you mean: 

Can I combine balances on my new and old phones?

JanT143
Level 1: Joiner
  • 5 Posts
  • 3 Topics
  • 0 Solutions
Registered:

My old phone has become a bit rickety, so can I put both balances on my latest phone...both on my o2 accounts?

Message 1 of 3
488 Views
2 REPLIES 2

Bambino
Level 84: Resplendent
  • 23047 Posts
  • 1025 Topics
  • 3674 Solutions
Registered:

@JanT143 The phone itself doesn't hold the balance. Your account information and balance is on your sim card. Do you have two accounts?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
486 Views

MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@JanT143 

You need to pay off your old phone or contract first before you can upgrade.

You cannot add what you owe to an upgrade or new contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
471 Views