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Calling from USA

Ally60
Level 1: Joiner
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I am currently in the USA I cannot receive or make any calls can you help please? 

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MI5
Level 94: Supreme
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@Ally60 

Some things to try:

Check data roaming is on in phone settings.

Manually search for another network - even if showing as forbidden.

Turn off 5g

Change your data APN to "mobile.o2.co.uk"

Check with O2 whether you have a roaming bar on your account. Do this via social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

Guide: Roaming MegaGuide 

USA - Roaming with O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 85: Esteemed
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@Ally60 Alternatively, download WhatsApp. If you use it over a WiFi connection you can call, text, or video call anyone anywhere who also has the app for free.

I DO NOT WORK FOR O2



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