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Calling France

TaviP
Level 1: Joiner
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on ‎30-06-2020 11:32

on ‎30-06-2020 11:32

I just dialled a French number & it just keeps ending before I connect - am I able to call France from my mobile? How much will it cost - am I better off calling from a landline?
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gmarkj
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on ‎30-06-2020 12:13

on ‎30-06-2020 12:13

It would depend on what deal you are on?
Are you pay as you go or pay monthly?
If pay as you go, do you have any credit?
If pay monthly, do you have a spend limit?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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on ‎30-06-2020 12:21

on ‎30-06-2020 12:21

@TaviP 

If pay monthly you should apply for the International bolt on

Bolt on France.PNG

 

https://www.o2.co.uk/shop/international/the-international-bolt-on 

Veritas Numquam Perit

Girl in a jacket
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MI5
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‎30-06-2020 14:04 - edited ‎30-06-2020 14:05

‎30-06-2020 14:04 - edited ‎30-06-2020 14:05

@TaviP 

You may have a spend cap or international bar on account.

Standard rates here:

EU destinations,including outermost regions         Pay Monthly                                          Pay As You Go

Calls (per minute)£0.195£0.19
SMS£0.06£0.06
MMS£0.65£0.45

Call customer service to check your account settings. 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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