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Broken buds

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LisiLi
Level 1: Joiner
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on ‎13-08-2020 11:41

on ‎13-08-2020 11:41

Received "free" samsung buds in January, now one has stopped working. How would I get repair/replacement? 

And where has the o2 help chat gone? You just go round in circles on the website searching for someone to help you!!! Very frustrating

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Cleoriff
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on ‎13-08-2020 11:45

on ‎13-08-2020 11:45

@LisiLi 

You need to contact Samsung. https://www.samsung.com/uk/support/contact/ 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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on ‎13-08-2020 11:45

on ‎13-08-2020 11:45

@LisiLi 

You need to contact Samsung. https://www.samsung.com/uk/support/contact/ 

Veritas Numquam Perit

Girl in a jacket
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