Bolt on

[Gin]

I want to cancel my bolt on for accidental damage. It doesn’t give me the option to do this on the app.

[pgn · Accepted solution]

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@Gin wrote:
I want to cancel my bolt on for accidental damage. It doesn’t give me the option to do this on the app.

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Cancelling a bolt-on quite often requires a call to O2, @Gin.

I'll add the link to O2 Contact info here:

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

Best option is to call them, around 08:30 in the morning on a weekday is best. 

[Gin]

Thank you, I’ll give them a ring in the week

[Martin-O2]

How did you get on with this @Gin? Were you able to cancel your bolton?