Bolt on not authorised

[Deebo]

I noticed that there is a bolt on on my bill - please can you provide evidence that I have authorised this bolt on to be added to my account. I have no knowledge of requesting it.

[Cleoriff · Accepted solution]

@Deebo 

You don't say what the Bolt On is?

Either way, as we have no access to your account, give O2 a call on 202  or 0344 809 0202.

Or you can message them on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.