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Blank 'Repairs tracking' screen

Pleiades
Level 3: Thinker
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On the return PDF emailed to me, there's a link to track repair progress, but when I click on it, it just leads to a blank page (official 'My O2' page but just whitespace below the usual headers)....  thinking

 

On a side note: it also said one must include a 'returns form (Page 3)', yet there's only 1 page in the entire document!  

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MI5
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@Pleiades 

Have you tried a different browser?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

@Pleiades 

Have you tried a different browser?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Pleiades
Level 3: Thinker
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Hi,

 

Yes, tried it again in Microsoft Edge and it worked (wasn't working in Chrome, though I turned off ad-blocking)...  thumbsup

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MI5
Level 94: Supreme
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Usually does the trick ')
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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