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Rikki1
Level 1: Joiner
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Hi i have 2 contracts with you on airtime (£15)+(£17) and 1 contract on device(£15) I can’t understand why I have billed £65? 

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MI5
Level 94: Supreme
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@Rikki1 

Check your bill breakdown in your MyO2 https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@Rikki1 

Check your bill breakdown in your MyO2 https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
Level 66: Unequalled
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Some other help here:

Guide: Tips to avoid unexpected charges on your bill 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

https://payforitsucks.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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