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Bills

PurpleNanny
Level 1: Joiner
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I simply want to view my bills , cant find how to do that , if I go to "My 02" and view bills , it sends me back to a login page and I go round and round in circles.
Why is something so obvious so hard to do ?

Message 1 of 6
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MI5
Level 94: Supreme
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@PurpleNanny 

Community guide here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

If you're still having problems, give customer service a call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 6
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5 REPLIES 5

MI5
Level 94: Supreme
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Registered:

@PurpleNanny 

Community guide here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

If you're still having problems, give customer service a call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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PurpleNanny
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Thank you but clicking on that link does not work.

Message 3 of 6
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MI5
Level 94: Supreme
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That's strange, try again https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Cleoriff
Level 94: Supreme
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Both of those links posted by you @MI5 work for me?

Veritas Numquam Perit

Girl in a jacket
Message 5 of 6
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MI5
Level 94: Supreme
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I edited the first post.
It's the old Chrome copy/paste issue that's never been fixed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
739 Views