Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Level 1: Joiner
Posts: 2
Registered: ‎13-08-2019
Accepted Solution

Bills

I simply want to view my bills , cant find how to do that , if I go to "My 02" and view bills , it sends me back to a login page and I go round and round in circles.
Why is something so obvious so hard to do ?

Posts: 115,906
Topics: 571
Solutions: 15,938
Registered: ‎04-04-2012

Re: Bills

[ Edited ]

@PurpleNanny 

Community guide here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

If you're still having problems, give customer service a call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 2
Registered: ‎13-08-2019

Re: Bills

Thank you but clicking on that link does not work.

Posts: 115,906
Topics: 571
Solutions: 15,938
Registered: ‎04-04-2012

Re: Bills

That's strange, try again https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 99,378
Topics: 765
Registered: ‎14-01-2013

Re: Bills

Both of those links posted by you @MI5 work for me?

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 115,906
Topics: 571
Solutions: 15,938
Registered: ‎04-04-2012

Re: Bills

I edited the first post.
It's the old Chrome copy/paste issue that's never been fixed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)