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Bills problem

Highway
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My bill on May 2023 shows a item of "things you have brought", cost £10, however, i did not buy any items, kindly check what is it?  Thanks!

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Enlli
Level 69: Guiding Light
  • 9187 Posts
  • 72 Topics
  • 1835 Solutions
Registered:

This is not O2 but a community of customers like yourself so we can't access accounts.

Have you checked the breakdown of you bill in My O2

Alternatively Message O2 on 

Facebook (https://o2uk.co/O2CFB)  

Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

 they should be able to help you.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7167 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

 

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Enlli
Level 69: Guiding Light
  • 9187 Posts
  • 72 Topics
  • 1835 Solutions
Registered:

This is not O2 but a community of customers like yourself so we can't access accounts.

Have you checked the breakdown of you bill in My O2

Alternatively Message O2 on 

Facebook (https://o2uk.co/O2CFB)  

Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

 they should be able to help you.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
342 Views