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@ashday101 Even if you paid a few hours before you posted it would be long after normal banking hours. I would think that it would be a minimum of overnight before O2 updates its systems and your payment, and may possibly take as much as up to three to five days before the payment clears. If you were cut off, you may also have to pay a reactivation charge.
If you can, speak to customer service in the morning. This is a customer community, and no one here has access to anyone else's account. https://www.o2.co.uk/contactus
- 23047 Posts
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- 3674 Solutions
@ashday101 Even if you paid a few hours before you posted it would be long after normal banking hours. I would think that it would be a minimum of overnight before O2 updates its systems and your payment, and may possibly take as much as up to three to five days before the payment clears. If you were cut off, you may also have to pay a reactivation charge.
If you can, speak to customer service in the morning. This is a customer community, and no one here has access to anyone else's account. https://www.o2.co.uk/contactus
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Try rebooting the phone to see if it will connect to the network.
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