Billing

[TJR]

Hello,

i recently upgraded to a new iPhone 13..I had to pay £155 off to upgrade..but I paid it off but you still took my bill 

[jonsie · Accepted solution]

Your billing date will remain the same even if you upgrade

If they took the full amount again then you need to call

O2’s customer service team about – give them a call on 202  or 0344 809 0202

(or the specific Payment management number  0800 902 0217 )