Billing

[ChloePike]

I have moved to Australia, I want to cancel my airtime and keep my device plan, how do I go about this?

thanks, chloe. 

[Bambino · Accepted solution]

@ChloePike That's not possible: How does O2 Refresh work?

If you're in Australia permanently, you'll need to pay off your device. Once that's paid you can cancel the airtime.

If you want to discuss your situation with O2 you can reach them via social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)