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on 05-01-2022 19:50
Why can't I get anyone at o2 to help me. All I want to do is change my billing date .
O2 can't do it in the shop, the 202 phone number just ends the call and the app sends me around in circles. I'm not happy with the o2 customer service at all.
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on 05-01-2022 20:05
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on 05-01-2022 20:05
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 12516 Posts
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on 05-01-2022 20:05
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on 05-01-2022 20:05
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 05-01-2022 20:08
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on 05-01-2022 20:08
Thank you 😁

