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Billing dates

Harriot
Level 1: Joiner
  • 2 Posts
  • 1 Topics
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Hi I was just wondering if your able to change the monthly payment dates to the 10th of every month? Thank you.

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pgn
Level 64: Magistrate
  • 24662 Posts
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  • 745 Solutions
Registered:

This is a customer-led forum, nobody here can access your account, @Harriot - but if you 

speak to the Payment Management Team on 0800 902 0217, they may be able to assist.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at about 08:15am weekdays and Saturdays. Good luck.

O2CommunityAwardNotCS




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Message 2 of 4
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pgn
Level 64: Magistrate
  • 24662 Posts
  • 177 Topics
  • 745 Solutions
Registered:

This is a customer-led forum, nobody here can access your account, @Harriot - but if you 

speak to the Payment Management Team on 0800 902 0217, they may be able to assist.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at about 08:15am weekdays and Saturdays. Good luck.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 4
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Harriot
Level 1: Joiner
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Registered:

Ohhh thank you! I’ve got mixed up and thought this was the customer service chat! 🤦🏻‍♀️ Haha thank you though!

Message 3 of 4
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pgn
Level 64: Magistrate
  • 24662 Posts
  • 177 Topics
  • 745 Solutions
Registered:

You're welcome, @Harriot - good luck!

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 4 of 4
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