cancel
Showing results for 
Search instead for 
Did you mean: 

Billing History - Wrong year in filename

mikerog25
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Anyone aware of this issue,    I'm downloading historic bills for this year, 2022,     Billing Files are named MyO2Bill(22.01.21),   but the content is 2022.   Not a major issue i can rename them easiliy,  but seems to be a simple and embarrasing hiccup for O2,  to forget to roll on a year 

Message 1 of 3
91 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 111832 Posts
  • 800 Topics
  • 6576 Solutions
Registered:

@mikerog25 

That's not the case for me? I read your post and went into My O2 to check my bills using this guide:

Guide: How do I get to the 'Download Bill' page?. All my bills are in order and 2022 bills are showing that date. Maybe your account needs resetting.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
84 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 111832 Posts
  • 800 Topics
  • 6576 Solutions
Registered:

@mikerog25 

That's not the case for me? I read your post and went into My O2 to check my bills using this guide:

Guide: How do I get to the 'Download Bill' page?. All my bills are in order and 2022 bills are showing that date. Maybe your account needs resetting.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
85 Views

anticpated
Level 30: Meditator
  • 3390 Posts
  • 158 Topics
  • 53 Solutions
Registered:

Perhaps it was a significant 0 never being carried forward as an incremental value in the coding of the file writing script. Maybe.....

I will need look at mine now. 

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
Message 3 of 3
57 Views