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Billed for June but cancelled plan

AC6
Level 1: Joiner
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Registered:

Hello,

 

I cancelled my plan and paid the last bill and received just recieved another bill.

I was told this wouldn’t happen. We no longer have UK numbers so I can’t even sign in to my 02. Our British accounts are also closed. The numbers on the account. I can be contacted at cavan.j.austin**Personal info*

 

[mod edit]

 

I have in writing from 02 that everything was paid for and this was shut down. So, I am confused to this issue on your end.

 

best regards,

Austin Cavan 

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MI5
Level 94: Supreme
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@AC6 

You can get in touch with Payment Management team on 0800 902 0217

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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