Bill

[Nett123]

Hi I can’t log into my 02 and I have no other access to phone you, I’ve tried both your numbers but won’t let me phone them. How can I pay my bill if I’ve no way of contacting you. 
my dads just had a stroke and you know my daughter has cancer. I want to pay it but have no way of getting onto my account because you have blocked that and I can’t call you? Could you please tell me how you expect me to pay it? 

[Bambino · Accepted solution]

@Nett123 It's too late to call anyone today. Download Skype: Guide: A Guide to Skype 

You can call the Payment Management Team for free tomorrow on +44800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on +44800 081 0255