on 17-02-2020 09:33
I have a bill for over £200 I hardly use my phone and now you have messaged me saying I have applied for a spend cap can you help me here as I have no idea why my bill is so high and I haven't applied for a spend cap
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17-02-2020 09:37 - edited 17-02-2020 09:38
17-02-2020 09:37 - edited 17-02-2020 09:38
You can get a full bill breakdown in your MyO2 http://www.o2.co.uk/myo2
If you cannot see this, you should call customer service for help Guide: How to find help & contact O2
Also see help here for paying your bill https://www.o2.co.uk/help/account-and-billing/payment-support
17-02-2020 09:37 - edited 17-02-2020 09:38
17-02-2020 09:37 - edited 17-02-2020 09:38
You can get a full bill breakdown in your MyO2 http://www.o2.co.uk/myo2
If you cannot see this, you should call customer service for help Guide: How to find help & contact O2
Also see help here for paying your bill https://www.o2.co.uk/help/account-and-billing/payment-support
on 17-02-2020 15:34
on 17-02-2020 15:34
Are your bills up to date. Maybe they are asking for full payment of thye account. Is this a customer account or a business account?
on 20-02-2020 16:14
on 20-02-2020 16:14
Hey @Query did you find out why your bill was so high?
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