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My02
Level 1: Joiner
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Anyone else being charged far more than there fixed monthly contract price??
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Cleoriff
Level 94: Supreme
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@My02 

No I'm not. However if you have queries about anything account related then give customer services a call Guide: How to find help & contact O2 

Maybe you are exceeding your allowances?

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@My02 

You can get a full breakdown of charges in your MyO2 http://www.o2.co.uk/myo2

See help here on unexpected charges too Guide: Tips to avoid unexpected charges on your bill 

and Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TallTrees
Level 49: Rootin' Tootin' 
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No I'm not @My02
as @Cleoriff says contact o2 customer services immediately. Best not use chat. Speak to C.S. best time early morning 08.00-08.30.
I can only think it's a scam, read links provided carefully and also check what sum or sums of money are removed without your authority.
Good luck let us know how you get on.


HAPPINESS IS BEE SHAPED

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Marjo
Former Staff
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Hi @My02 , let us know how you get on with this and if you managed to find why your bill is higher?

 

Thanks everyone for your suggestions above @Cleoriff , @MI5 , @TallTrees . slight_smile

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