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Stev1965
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How do I contact someone as no one is getting back to me
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Stev1965
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I spoke to someone a few weeks ago about not being able to pay bill as I'm self employed and no money coming in and they said this would be fine as soon as I get my money from universal credit pay it but know they are telling me they are going to cut me off so been trying to contact someone but no joy
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jonsie
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If You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
Download and use Skpe to call any of the free numbers
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

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