Bill payment

[Kyle13]

It is not letting me log into my 02 to pay a bill is there a reason why?

[madasaf1sh · Accepted solution]

@Kyle13 

It could be a number of reasons, such as a direct debit due out, or a glitch in the o2 matrix. 

It might be worth calling payment management team at 8am on 0800 902 0217 and paying over the phone. 

[pgn]

And while you are on the phone to O2 Payment Management as suggested by @madasaf1sh - get them to help you fill out the Direct Debit mandate so payment happens automatically 14 days after your bill is issued,@Kyle13 - one less thing to have to remember every month 👍