Re: Being abroad

Nora1983 · ‎03-08-2021

Hi, I’m in Hungary and my network is not working at all. Never happened before.

Cleoriff · ‎03-08-2021

Hi @Nora1983

Try a manual search for a different network.

Check your APN and change it to mobile.o2.co.uk

Veritas Numquam Perit

MI5 · ‎03-08-2021

@Nora1983

Reboot your phone a couple of times and if nothing works, contact O2 to check for any bars on your account.
Numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

TheresaV · ‎04-08-2021

Hi @Nora1983 did any of the above suggestions help in sorting this out for you?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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