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Ballance

Jade14
Level 1: Joiner
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Can I get money back of my big bundle balance 

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MI5
Level 94: Supreme
  • 124045 Posts
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@Jade14 

Only if you upgrade to a monthly contract.

Otherwise, there are no refunds on PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124045 Posts
  • 612 Topics
  • 20115 Solutions
Registered:

@Jade14 

Only if you upgrade to a monthly contract.

Otherwise, there are no refunds on PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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