Solved: Balance

robertmaxwell · ‎27-08-2019

How do you take money out of your O2 account? i have £4 in and i can’t use it to pay anything as my monthly bill is £20 and i can only add £10, £15 or £20 and so on which is no use to me.

MI5 · ‎27-08-2019

@robertmaxwell If you call customer service they will send a cheque or pay it back to your bank Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-08-2019

@robertmaxwell If you call customer service they will send a cheque or pay it back to your bank Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎28-08-2019

Hey @robertmaxwell , welcome to our community!

I hope you got your balance sorted ok in the end - let us know if you have any additional questions at any point.

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