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BLOCKED SIM

MichaelOK
Level 1: Joiner
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on ‎20-12-2023 18:43

on ‎20-12-2023 18:43

I'm abroad and accidentally blocked my SIM. I'm a Virgin O2 customer; my Virgin log in details are not working. I have registered with O2 but my log in details cannot be accessed without a PIN which has been sent to my blocked SIM. There seems to be no way to ask for the PIN to be sent to my email.

 

What can I do?

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MI5
Level 94: Supreme
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‎20-12-2023 18:46 - edited ‎20-12-2023 18:47

‎20-12-2023 18:46 - edited ‎20-12-2023 18:47

@MichaelOK 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call using Skype Guide: A Guide to Skype 0800 032 1402

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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