cancel
Showing results for 
Search instead for 
Did you mean: 

Apple Music

Ty
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi, I’m still waiting for my apple music code
Message 1 of 3
550 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144217 Posts
  • 634 Topics
  • 27636 Solutions
Registered:

@Ty 

Probably won't be sent until 14 days gave passed, 

but you'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
548 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 144217 Posts
  • 634 Topics
  • 27636 Solutions
Registered:

@Ty 

Probably won't be sent until 14 days gave passed, 

but you'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
549 Views

madasaf1sh
Level 76: Forum Legend
  • 10143 Posts
  • 55 Topics
  • 3006 Solutions
Registered:

@Ty

Full terms here:

Apple Music: Get up to 6 months Apple Music when you buy an eligible tariff direct from O2 (“Qualifying Purchase”). Redeem directly with Apple via redemption code provided to you within 7 days of Qualifying Purchase. All participants must redeem by 23rd June 2022. Redemption terms apply. O2 provides 3 month subscription (“Subscription Period”) added to any existing or new trial period of up to 3 months provided by Apple directly.

 

 

edited to bold

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 3
538 Views