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Apple Music

Ty
Level 1: Joiner
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Hi, I’m still waiting for my apple music code
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MI5
Level 94: Supreme
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@Ty 

Probably won't be sent until 14 days gave passed, 

but you'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 3
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MI5
Level 94: Supreme
  • 151950 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

@Ty 

Probably won't be sent until 14 days gave passed, 

but you'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
735 Views

madasaf1sh
Level 78: King of Kings
  • 12051 Posts
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Registered:

@Ty

Full terms here:

Apple Music: Get up to 6 months Apple Music when you buy an eligible tariff direct from O2 (“Qualifying Purchase”). Redeem directly with Apple via redemption code provided to you within 7 days of Qualifying Purchase. All participants must redeem by 23rd June 2022. Redemption terms apply. O2 provides 3 month subscription (“Subscription Period”) added to any existing or new trial period of up to 3 months provided by Apple directly.

 

 

edited to bold

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 3
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