- 368 Posts
- 59 Topics
- 5 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 96931 Posts
- 614 Topics
- 7198 Solutions
You shouldn't need to keep signing in on the app You set up a 4 digit pin or fingerprint security sign-in. You do need security on the account and you will always have to use this to sign in. However you shouln't have to enter email and password every time. Try deleting the app, reboot the phone and downloading the app again. do let us know how you get on.
- 96931 Posts
- 614 Topics
- 7198 Solutions
You shouldn't need to keep signing in on the app You set up a 4 digit pin or fingerprint security sign-in. You do need security on the account and you will always have to use this to sign in. However you shouln't have to enter email and password every time. Try deleting the app, reboot the phone and downloading the app again. do let us know how you get on.
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- 130161 Posts
- 838 Topics
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@b4u2It's to keep your details on MY O2 totally secure. Imagine if you lost your phone, all your details are there for anyone to make use of. Mine is set with a pin on the app and email details if signing in on PC.
- 5434 Posts
- 304 Topics
- 65 Solutions
Hey @b4u2, I hope the info @jonsie, @MI5 and @Cleoriff shared clarified why this is happening, but please do let us know if you'd like some more help with this 
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