App Guide - My O2

[MI5]

The "MY O2" app allows consumer contract and PAYG customers to quickly and easily access their mobile accounts.

Pay Monthly Customers can......

• See fully itemised bills for the last 6 months
• Recent charges
• Remaining mins, texts & data allowance
• View your bill date including recent payments made
• Get notification when your running low on allowances
• Add data bolt ons if you run out

Tip: The app syncs with your contacts so you can see an itemised list of the actual names of people you have called & texted rather than random phone numbers.

PAYG customers can.....

• View remaining allowances of calls, texts and data.
• View bolt ons
• Top up
• See your tariff charges and service costs.

Tip: There is an extensive help section available via a dedicated help button.

You can download the app for Apple & Android and once downloaded you sign in with your O2 account details. You will then be prompted to set up a 4 digit PIN to protect your account. This is all that you use in future to log in with.

Pay & Go customers can sign up at http://www.o2.co.uk/register.  

There is a forgotten sign in option from the log in page should you forget your sign in details at any time.

See O2 overview and more advice here My O2

[Toby]

Hi MsVictoria,

Sorry to hear you've not found a solution to this. Feel free to send me a PM and we can have a chat to see if anything more an be done.

[Anonymous]

Toby - I sent you my problem on the 12th Dec. You haven't replied.

I've also sent MarinaP messages and been ignored.

Great customer service.

[Toby]

Hi @MsVictoria 

I did not receive your message. Can you please send it again? Thanks.

[Anonymous]

Hi @Anonymous I've just sent you a PM about the issue. Sorry for the delay in getting back to you.

[Anonymous]

I have a Blackberry Q10 and just been informed that my02 app is not available to download.  Is this correct and if so how do I do it because the app is not in the blackberry store

Many thanks.

[MI5]

You'd need to sideload the android version I assume?
http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/Guide-Installing-Snap-on-Blackberry-10-f...