This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Amazon Music Extra

Go to solution
L_Vowles
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-10-2021 12:38

on ‎03-10-2021 12:38

I have cancelled an extra - Amazon Music Unlimited. This is on my bill to be paid this month so surely as I will be paying for it I should still have access to this until my next bill?

Message 1 of 3
500 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151883 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎03-10-2021 16:02

on ‎03-10-2021 16:02

@L_Vowles wrote:

I have cancelled an extra - Amazon Music Unlimited. This is on my bill to be paid this month so surely as I will be paying for it I should still have access to this until my next bill?

@L_Vowles 

Yes, you pay a month in advance, so if you pay on your bill it should still be active until the date of your next bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 3
486 Views
0 Kudos
2 REPLIES 2

Go to solution
Cleoriff
Level 94: Supreme
  • 127952 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

on ‎03-10-2021 12:58

on ‎03-10-2021 12:58

@L_Vowles 

I'm not sure I understand your post? An extra was free for either 3 or 6 months. If you have reached the end of the free trial and you haven't cancelled, only then will you start paying for it.

So if you are paying for it as you cancelled late, then it stops on the day you cancel.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
497 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 151883 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎03-10-2021 16:02

on ‎03-10-2021 16:02

@L_Vowles wrote:

I have cancelled an extra - Amazon Music Unlimited. This is on my bill to be paid this month so surely as I will be paying for it I should still have access to this until my next bill?

@L_Vowles 

Yes, you pay a month in advance, so if you pay on your bill it should still be active until the date of your next bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
487 Views
0 Kudos
Top Kudoed Authors
View All
Top