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Amazon Music Extra

L_Vowles
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I have cancelled an extra - Amazon Music Unlimited. This is on my bill to be paid this month so surely as I will be paying for it I should still have access to this until my next bill?

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MI5
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@L_Vowles wrote:

I have cancelled an extra - Amazon Music Unlimited. This is on my bill to be paid this month so surely as I will be paying for it I should still have access to this until my next bill?


@L_Vowles 

Yes, you pay a month in advance, so if you pay on your bill it should still be active until the date of your next bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
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@L_Vowles 

I'm not sure I understand your post? An extra was free for either 3 or 6 months. If you have reached the end of the free trial and you haven't cancelled, only then will you start paying for it.

So if you are paying for it as you cancelled late, then it stops on the day you cancel.

*The Game Is On*

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MI5
Level 94: Supreme
  • 124118 Posts
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  • 20211 Solutions
Registered:

@L_Vowles wrote:

I have cancelled an extra - Amazon Music Unlimited. This is on my bill to be paid this month so surely as I will be paying for it I should still have access to this until my next bill?


@L_Vowles 

Yes, you pay a month in advance, so if you pay on your bill it should still be active until the date of your next bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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