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Alleged order

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Jim41
Level 1: Joiner
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on ‎10-07-2023 15:59 - last edited on ‎10-07-2023 16:16 by

on ‎10-07-2023 15:59 - last edited on ‎10-07-2023 16:16 by

I have received an email from o2 saying I have ordered  sim for a mobile no. Ending in 7059, yesterday 9 July 2023. At best this is an error and I want it to be cancelled, as I did not make this order.

 

I have only two mobiles registered with you, namely:

 

[Removed] and [Removed]

 

Can you please sort out this confusion and confirm cancellation of the no. …..7059 and the additional Direct debit!

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MI5
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on ‎10-07-2023 16:13

on ‎10-07-2023 16:13

@Jim41 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151851 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎10-07-2023 16:13

on ‎10-07-2023 16:13

@Jim41 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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