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Age restriction

Postergirl7
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Help how do I lift an age restriction on my phone please. I can't do certain things until after 9pm!
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MI5
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@Postergirl7 

See here

Guide: O2 Age restriction 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 12
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jonsie
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I've always wondered why there is a stupid emoji in that link...

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MI5
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Me too.
I wonder if @Marjo can fix it?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 12
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jonsie
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@MI5 wrote:
Me too.
I wonder if @Marjo can fix it?

Or maybe it's just another Khoros pandemic that seems to affect the world that is O2!

Message 5 of 12
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MI5
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#Guide: O2 Age restriction 

It needs a space inserting as above between : and O as its seeing ":O"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 12
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Cleoriff
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Of course the O2 website one works fine rolling_eyes

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification 

Veritas Numquam Perit

Girl in a jacket
Message 7 of 12
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MI5
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It works fine too. It's just the way the link was written.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 12
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Marjo
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Hey @Postergirl7 , I hope you managed to lift the age restriction ok with the help above! Let us know if you have any other queries the community could help you with at any point. slight_smile

 

Oh yes I've seen that smiley in the link before too guys, it's indeed the forum's emoji shorcut for that specific emoji that's causing it to appear. Link still works so I'm not too bothered about that, but happy to look into if it's possible to change the shortcut of this emoji to something else. Thoughful

E.g. 😮 in case that would work. slight_smile

Message 9 of 12
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MI5
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@Marjo just insert a space into the link.
I don't see a need for any emoji at all in links?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 12
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