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Adjument charges onmy bill

Camz
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I have received my bill and there is an adjustment fee for 7.20. Just checked last month's and it started the with a fee for 3.60 so doubled this month. Has anyone else had this and does anyone know what it is for? 

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Bambino
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@Camz We are all customers here. No access to anyone's account. You'd need to speak to customer service, which is, as you would guess extremely busy. Best time to try to get through is 8 am.

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

I DO NOT WORK FOR O2



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Bambino
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@Camz We are all customers here. No access to anyone's account. You'd need to speak to customer service, which is, as you would guess extremely busy. Best time to try to get through is 8 am.

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

I DO NOT WORK FOR O2



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MI5
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@Camz 

Sounds like a discount period has ended. They usually run for 12 or 24 months so if you have gone beyond the time limit the discount you had will now be added.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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