on 02-04-2020 15:29
I have received my bill and there is an adjustment fee for 7.20. Just checked last month's and it started the with a fee for 3.60 so doubled this month. Has anyone else had this and does anyone know what it is for?
Solved! Go to Solution.
on 02-04-2020 15:37
on 02-04-2020 15:37
@Camz We are all customers here. No access to anyone's account. You'd need to speak to customer service, which is, as you would guess extremely busy. Best time to try to get through is 8 am.
https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416
on 02-04-2020 15:37
on 02-04-2020 15:37
@Camz We are all customers here. No access to anyone's account. You'd need to speak to customer service, which is, as you would guess extremely busy. Best time to try to get through is 8 am.
https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416
on 02-04-2020 16:55
on 02-04-2020 16:55
Sounds like a discount period has ended. They usually run for 12 or 24 months so if you have gone beyond the time limit the discount you had will now be added.
on 02-04-2020 17:33
on 02-04-2020 17:33
Have you had any texts from short code numbers or what look like subscription texts?
Guide: Have you fallen for or been conned into a premium rate scam? What to do next